Seller handbook

You already built the thing. This is how you sell it.

Start here

1. Upload an item — the four-step wizard, and the README requirement that will block you if you skip it
2. Get paid — you keep 85%; Stripe Connect handles the rest
3. Licensing — single-shop vs multi-seat
4. Moderation — what review checks, and how trusted-seller status works
5. Refunds — 14 days, and how to avoid needing them
6. Offer design services — take on custom jobs, not just sell files

The short version

• You keep 85%. The 15% fee includes payment processing. No listing fees, no subscription.
• Every archive needs a README with real install and use instructions. Free items too. Every version too. This is a hard gate — the upload is blocked without one.
• New sellers are reviewed (target: under 24 hours). After 3 approved items with no strikes, you publish immediately.
• Your product, your price — free to $2,500, you're in full control.

What actually sells

The listings that do well are boringly specific.

Use the real model number. A buyer searching BI-36UFD wants exactly that appliance cutout. "Fridge model" will never be found. Spec-accurate brand and model fields are the single biggest difference between an item that sells and one that doesn't — especially for appliances, hardware, and windows.

Be honest about CAM. "Includes CAM" is a filter buyers rely on. A visual-only model is a perfectly good product — sold as visual-only. Sold as shop-ready, it's a refund.

Write the README like the buyer has never seen your file. Because they haven't. A file listing is not installation instructions. Ten minutes here prevents most refunds and most one-star reviews.

Answer your comments. Your replies are badged as the creator. A seller who answers questions on their item page sells more of it — buyers can see someone is still behind the file.

Where the demand is

The request board is shops telling you exactly what they'd buy and can't find. Claim one, build it, link your item, and it ships with a "Built by request" badge.

Failed searches become requests. Requests become inventory. It's the most reliable place to find out what to build next.

Managing your listings

Everything you've listed — in every state — lives in your dashboard. From there you can:

• Edit a live listing inline — price, description, screenshots, and the fields that raise your listing strength. Changes go out immediately, no re-review.
• Move it to the right category — the edit panel has category and subcategory pickers, so an item filed in the wrong place is one save away from the right one.
• Ship a new version — a new file, with a changelog; it re-runs the README/virus gate, and old buyers are offered the update.
• Pause / relist — pull a listing from the catalog without losing it; buyers who own it keep their downloads.
• Delete or resume a stuck one — a draft, in-review, or rejected item that's going nowhere can be deleted outright. A draft can be resumed right back into the wizard where you left off, and a rejected item gets Fix & resubmit — the full wizard again, so you can address the reason and send it back through review.

See the dashboard guide for the details.

Offer design services

You can do more than sell files — you can take on custom jobs. Flip on Available for hire in Settings, list the disciplines you offer, a rate, and a portfolio, and shops can find you on the designers directory and invite you to work.

You bid on jobs from the jobs board; payment is held in escrow and released to you (minus the same 15%) when the shop accepts your delivery — with a 7-day auto-release so you're never left waiting. The full walkthrough is in Offering design services.

Your shop profile

Your public profile (/u/your-username) is your storefront. Add a profile photo, a display name, a location, and a bio in Settings — a shop with a face and a few words sells more than a bare username.

Stay on top of it

You're notified when you make a sale, when an item is approved or rejected, when someone reviews or downloads your work, and on every step of a job you're hired for. It's all in the bell at the top of the site, and by email where you want it — tune each one under Settings → Notifications (details). Downloads are rolled into a once-a-day digest so an active shop doesn't get buried.