Help
How mozExchange works.
Buying, downloading, selling, and getting paid — plus the rules that keep the marketplace worth using.
Using the marketplace
Getting startedWhat mozExchange is, and how to find what your shop needs.Downloading and your libraryHow downloads work, and why your files never disappear.CommunityRequests, the idea exchange, and the project showcase — how the marketplace turns demand into inventory.Refunds14 days if it doesn't import or isn't what it claimed to be.The Tool LibraryFind the real-world tools shops use for a job or material — and suggest your own.
Selling
Seller handbookEverything you need to sell here, in the order you'll need it.Uploading an itemThe four-step wizard — and the README requirement that will block you if you skip it.LicensingWhat you're allowed to do with an item you downloaded — and what you aren't.Getting paidThe 15% fee, Stripe Connect onboarding, and when money reaches your bank.Your dashboardThe five tabs of the seller dashboard — overview, items, analytics, payouts, and inbox.Moderation and reviewWhat we check before an item goes live, why things get rejected, and how strikes work.
About
Still stuck? Support covers what to do when an item won’t import, a link expires, or a listing isn’t what it claimed to be.